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Customer Service

Jul 09 2011

Customer Service like Love can only be expressed by action

by muhunyogn

Filed in: Expert Perspective, GladysMuhunyo

Tagged as: Business, Customer Service

I’m truly now convinced that consistently good customer service must be expressed and reaffirmed consistently as we do with those we love. I’m reading an article of an airline that serves us frequently and amazed at how they have been rated highly on customer service which I tend to agree most of the time but [...]

Jul 08 2011

@accesskenyacom corrects it’s customer service

by muhunyogn

Filed in: Expert Perspective, GladysMuhunyo

Tagged as: Business, Customer Service

I wish to confirm that I got a followup on @accesskenyacom service this morning with several phone calls and email correcting first the disconnection and secondly the payment anomaly. I believe the clarification now sort will be beneficial to the existing customers especially the small consistent ones. I have promised to look into their service [...]

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Wisdom Exchange TV is an educational resource to inspire African women to learn, lead and succeed in life, business, and community. This ‘HOW TO’ forum will provide strategies and leadership lessons from African women pioneers, trailblazers, and leaders of many. These change agents will inspire us to stretch our vision of what we can do, and what WE can be. New interviews and Expert Perspective blogs are updated regularly with the insights of the women leaders of today for tomorrow.
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